Our thoughtfully curated collections feature limited quantities of plant-based fabrics and organic materials to maintain quality and sustainability. Should an item become unavailable after your purchase, we will notify you within 3 business days with these nurturing options: (1) priority access to our upcoming botanical collection with similar natural aesthetics, (2) full refund processed gently within 5 business days, or (3) store credit with 15% bonus value for your next wellness-inspired purchase. This approach aligns with our brand's philosophy of quality over quantity while ensuring your complete satisfaction.
All prices are displayed in USD and final at checkout. We maintain transparent, natural pricing for our premium organic fabrics and sustainable craftsmanship. In rare cases of pricing discrepancies, we reserve the right to cancel orders and will notify you within 3 business days. For canceled orders, we offer a 20% discount code as a gesture of goodwill, maintaining our brand's integrity and commitment to fair practices.
Each order receives careful attention with quality inspection and eco-friendly packaging. Processing typically takes 3-5 business days, extending to 5-7 business days during peak seasons and holiday periods. You will receive detailed tracking information via email once your package ships from our facility. For specialty items requiring additional craftsmanship with natural materials, extended processing times will be clearly communicated during checkout to honor your expectations.
We partner with environmentally conscious shipping providers to ensure your natural fiber garments arrive in perfect condition. Domestic shipments typically require 10-18 business days after processing completion, while international deliveries may take 18-28 business days. All international packages include comprehensive customs documentation with accurate product descriptions and valuations to prevent delays - essential for our global community seeking sustainable fashion choices.
We accept returns within 28 days of delivery for store credit or exchange, giving you ample time to consider your purchase. Items must be unworn with original tags attached and in their natural, unaltered state. Return processing may take 12 business days after we receive your package. For quality assurance, all returned items undergo careful inspection before approval. Final sale items (clearly marked during purchase) are excluded to maintain the integrity of our seasonal botanical collections.
All visual content including product imagery, botanical pattern designs, and natural fabric documentation are protected intellectual property. Unauthorized commercial use (such as replicating our organic designs or using images for third-party sales) is strictly prohibited. We actively monitor and gently enforce these rights to preserve our brand's distinctive natural aesthetic and sustainable philosophy.
Our wellness-focused style consultants are available via email at [email protected] for any inquiries. Response time is typically within 3 business days (may extend to 5 days during high-volume periods). For urgent matters regarding existing orders, please include your order number in the subject line. We value thoughtful, natural communication that matches our brand's gentle approach to fashion and customer care.
