Welcome to www.dressiva.shop ("Site"). By accessing or using this Site, you agree to be bound by these Terms of Use ("Terms"). These terms govern your interaction with our wellness-focused platform dedicated to natural, plant-based personal care solutions. Please read them carefully before making any purchases, as they reflect our commitment to gentle, sustainable practices and professional care standards.
The Site is designed exclusively for personal, non-commercial use by individuals seeking natural, plant-derived wellness and personal care products. You expressly agree not to: (1) utilize automated bots or scraping tools to extract product formulations or ingredient lists (which would compromise our proprietary botanical blends), (2) engage in commercial resale of items purchased from our curated collections (as we maintain strict quality control through direct relationships with sustainable suppliers), or (3) interfere with site operations through any means (including but not limited to manipulating inventory systems or disrupting the serene browsing experience we've cultivated). Violations may result in immediate account termination and legal action to protect our brand's integrity and commitment to authentic natural care.
All visual and textual content displayed on the Site—including but not limited to product photography, detailed ingredient descriptions, logo designs, and educational wellness content—constitutes the exclusive intellectual property of www.dressiva.shop or its authorized partners. This encompasses our distinctive natural aesthetic, proprietary botanical formulations, and sustainable packaging designs which are protected under international copyright, trademark, and patent laws. Any unauthorized reproduction, modification, distribution, or commercial exploitation of this content—whether for educational, competitive, or personal purposes—is strictly prohibited without our express written consent, as it undermines our mission to provide authentic plant-based care solutions.
While we make every effort to ensure complete accuracy in product representations—including ingredient transparency (noting that natural variations may occur in botanical extracts), precise usage instructions (with detailed application guidelines provided), and sustainability disclosures—occasional discrepancies may occur in our handcrafted formulations. We reserve the unilateral right to correct any discovered inaccuracies (such as misrepresented ingredient sourcing details or pricing errors) without prior notice, and may consequently cancel affected orders at our discretion. In such cases, customers will receive prompt notification and full refunds processed within 5-7 business days, maintaining our commitment to honest, transparent natural care.
To maintain equitable access to our small-batch, sustainably sourced products, we may implement purchase restrictions on select items (particularly during seasonal harvests or limited-edition botanical releases). We expressly prohibit commercial-scale orders and reserve the right to cancel any transactions exhibiting characteristics of resale activity (including but not limited to bulk purchases of identical SKUs, shipping to distribution centers, or suspicious payment patterns). Our boutique exists to serve individual wellness enthusiasts who appreciate the careful formulation behind each plant-based product.
All orders undergo meticulous quality inspections before dispatch to ensure our natural products maintain their integrity during transit. Processing typically requires 3-5 business days (excluding weekends and holidays) to carefully prepare each item according to our sustainable packaging standards. International shipments may require 10-21 business days for delivery, subject to customs clearance procedures and botanical ingredient regulations beyond our control. During peak seasons or special botanical collection launches, processing times may extend to 5-7 business days. Customers will receive shipment tracking information via email once their order enters the fulfillment pipeline, allowing them to anticipate the arrival of their natural wellness solutions.
We offer a 21-day return window from the delivery date for unopened, unused items with original seals intact, reflecting our extended consideration period for natural product satisfaction. Return shipping costs are the customer's responsibility unless the return results from our error. Refunds will be processed within 14 business days of receiving the returned merchandise at our facility. For hygiene and safety reasons, opened personal care products, including skincare and intimate wellness items, may only be returned if the protective hygiene seal remains unbroken. Exchange requests are subject to current inventory availability of our small-batch formulations.
The Site may feature curated links to educational content from wellness publications, practitioner collaborations showcasing our products in holistic contexts, or complementary natural lifestyle providers. These third-party resources operate independently from www.dressiva.shop, and we expressly disclaim responsibility for their content accuracy, privacy practices, sustainability claims, or transactional reliability. We encourage users to thoroughly review all third-party terms and conditions before engaging with external platforms, maintaining our commitment to transparent, trustworthy natural wellness guidance.
The Site and all its content are provided on an "as available" basis without representations or warranties of any kind, whether express or implied. We do not guarantee: (1) uninterrupted site accessibility (particularly during high-traffic seasonal launches), (2) perpetual inventory availability of specific botanical formulations (as many are limited-edition harvests), or (3) absolute immunity from technological disruptions that may temporarily affect browsing or purchasing capabilities. Customers assume all risks associated with electronic commerce transactions while we maintain our focus on delivering consistent, high-quality natural care experiences.
To the maximum extent permitted under applicable law, www.dressiva.shop shall not be liable for: (1) carrier-related delivery delays (including but not limited to weather disruptions affecting natural ingredients, customs holdups for botanical products, or logistical errors), (2) inventory unavailability following order placement due to seasonal harvesting variations, (3) consequential damages arising from Site usage (such as opportunity costs from temporary service interruptions), or (4) third-party actions involving our products (including unauthorized reseller claims or practitioner misrepresentations). This comprehensive limitation applies regardless of whether we were advised about potential damages, allowing us to focus resources on delivering exceptional natural wellness products rather than litigating peripheral claims.
We reserve the right to modify these Terms periodically to reflect operational evolutions (such as new sustainable packaging initiatives or expanded botanical sourcing protocols), legal compliance requirements, or enhanced customer wellness support. Material changes will be conspicuously posted on the Site with a minimum 30-day advance notice before taking effect. Continued use of the Site following such modifications constitutes irrevocable acceptance of the revised terms—essential for maintaining our commitment to transparent, evolving practices in the natural wellness e-commerce sector.
For questions regarding these Terms or any other wellness inquiries, please contact our Customer Care team at [email protected]. We typically respond to substantive inquiries within 48 hours, with extended response times during seasonal harvest releases or special wellness initiatives. Our dedicated team is committed to providing gentle, professional guidance for your natural care journey.
